Instant Fastag And GPS Services

At Instant Fastag And GPS Services, customer satisfaction is important to us. Please read our return and exchange policy carefully before making a purchase.

1. FASTag Services

• Once a FASTag is issued, activated, or linked to a vehicle, it cannot be returned or exchanged.
  
  

• If the FASTag is defective at the time of issue or not activated due to a technical error from our side, we will provide a replacement or resolution after verification.
  
  

• Incorrect vehicle details provided by the customer are not eligible for return or exchange.
  
  

2. GPS Devices

• GPS devices are eligible for exchange only if:
  
  

  • The device is damaged or not functioning at the time of delivery or installation.
    
    

  • The issue is reported within 24–48 hours of installation (as applicable).
    
    

• Devices must be returned in original condition with box and accessories.
  
  

• Physical damage, tampering, water damage, or misuse will void exchange eligibility.
  
  

• No returns or exchanges are accepted after successful installation and usage.
  
  

3. Refund Policy

• No cash or online refunds are provided once the service is completed or the product is activated.
  
  

• In case of duplicate payment or payment failure where service is not delivered, refunds (if applicable) will be processed within 7–10 working days.
  
  

4. Service Charges

• Installation charges, activation fees, and service charges are non-refundable under any circumstances.
  
  

5. How to Request an Exchange

To request an exchange or support, please contact us with:

• Invoice or payment proof
  
  

• Vehicle number
  
  

• Date of purchase
  
  

• Clear description of the issue
  
  

6. Policy Updates

Instant Fastag And GPS Services reserves the right to modify this policy at any time without prior notice.